JOB ROLE
To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act (“NCA”) and the Company policies and procedures.
QUALIFICATIONS & EXPERIENCE
Minimum Matric qualification with Maths Literacy is mandatory.
Currently unemployed and must not have previously been employed/contracted by SSDA.
Must not have previously been on YES Program
Age Group 18 – 34 years of age
Race Group Black (African, Indian, Coloured)
Minimum 1 year to 6 Months as a Debt Collection Agent in an outbound call centre.
Analyse accounts and devise a collections strategy to resolve each case by collecting money due.
Good knowledge on the DCA and NCA.
COMPETENCIES & SKILLS
Computer Literate
Excellent verbal and written communication skills with great listening skills.
Outstanding telephone etiquette and interpersonal skills.
Good typing and accuracy skills.
Mathematical ability.
Strong negotiations skills with the ability to handle objections and be assertive when required.
Team player.
TO APPLY
Forward your CV and qualification copies (Note that applications without qualification certificates will be rejected.)
Subject Line: YES Leanership Programme
If you have not been contacted within 2 weeks, please consider your application as unsuccessful.
Job Type: Learnership
Salary: R4,500.00 – R5,000.00 per month