Switchboard Operator : Ampath Careers

Job Description

  • To supply a fast and professional switchboard service to clients to ensure client satisfaction.

Duties and Responsibilities:

  • Coordinate the effective operation of the call centre management system to ensure continuous workflow
  • Operate the switchboard in order to correctly refer client queries
  • Perform switchboard administrative tasks to ensure updated contact and duty information


  • Certificate: Office Administration
  • Grade 12
  • Call Centre experience
  • Experience in a medical environment
  • Knowledge: Google and Google Mail
  • Knowledge: Meditech system, Knowledge: MS Excel, Knowledge: MS Word