Job Description

  • We currently have a vacancy for a Store Manager in Clearwater Mall.
  • For more than 80 years the purpose of C.U.M. Books has been to put Christian content and Bibles into the hands of the people of Africa. As a publisher and retailer, the hope of the gospel remains our driving passion.

Duties and Responsibilities

  • We are looking for an experienced Store Manager to oversee the daily operations of our store.  You will be the one to ensure smooth running of operations to maximize customer service.
  • The ideal candidate will have experience as a Store Manager and knowledge and understanding of excellent customer service.
  • An effective Store Manager will also be able to motivate personnel to perform according to their maximum capacity.
  • The goal is to manage our store in ways that boost revenues and develop the business.
  • Organize all store operations and allocating responsibilities to personnel
  • Supervise and guide staff towards maximum performance
  • Training of Staff
  • Prepare and control the store’s budget aiming for minimum expenditure and efficiency
  • Stock management and monitor of stock levels
  • Maintaining excellent customer service
  • Deal with complaints from customers to maintain excellent customer service
  • Resolve any issues that might arise
  • Plan and oversee in-store promotions and merchandizing
  • Keep abreast of market trends to determine the need for improvements in the store
  • Ensure the store fulfils all legal health and safety guidelines


  • Proven experience as retail manager or in other managerial position
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness
  • Knowledge of excellent customer service practices
  • Computer literate
  • Excellent communication skills