Home Full-Time Sales consultant : Old Mutual

Sales consultant : Old Mutual

Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.

Responsibilities and Duties
– Telephonically guide customers through the product offering, pricing, terms and conditions.
– Provide accurate and efficient quotation/s to customers.-
– Maintain an agreed lead to sale ratio.
– Maintain an agreed lead to quote ratio.
– Maintain an agreed quote to sale ratio.
– Required to work shifts as scheduled.
– Manage all allocated leads.
– Sell according to agreed targets for the day.
– Maintain a 90% QA average on all calls.
– Accurately and efficiently capture all customer data.
– Finalize calls at point of contact, where possible.
– Forward accurate policy documents to customers within mandated timeframes.
– Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.
– Manage time and workloads to ensure that deadlines and targets are met.
– Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.

Closing date : 30 September 2021

Location : Johannesburg, Gauteng

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