Sales Consultant – Landscaping : Leroy Merlin

Job Description
  • Consult with the customer with the purpose of understanding their needs.
  • Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer.
  • Ensure high levels of customer satisfaction through excellent sales service.

Duties and  Responsibilities

  • Apply appropriate sales process to build customer relationships and meet sales target
  • Ensure high level of customer satisfaction through excellent sales service
  • Engage customers to understand their needs and guide them in their choice
  • Provide appropriate solutions through products and services
  • Identify new business opportunities through understanding market trends
  • Follow up on sales leads
  • Liaise with Department Manager and merchandisers on products that are preferred by customers
  • Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
  • Participate in the department commercial action plan
  • Assist a customer on total project, before, during, and after sales.
  • Propose a personalized solution, including products and different services (delivery, installation, etc…).
  • Autonomous
  • Assist with the sales process by maintaining a fully stocked store
Job Requirements


  • Grade 12 or NQF 4 equivalent
  • Proven experience as a sales consultant
  • Extensive product knowledge in Landscaping
  • Passion to serve
  • Friendly, helpful, confident and engaging personality
  • Problem solving skills
  • Understanding of pricing methodologies
  • Exceptional customer services
  • Proficiency in English
  • Curious and assumes initiative
  • Relationship management
  • Hardworking and lives by example
  • Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
  • Ability to use different channels to realize sales (emails, WhatsApp, phone…)
  • Ability to multi-task