Sales and Administration : POSTNET

Duties and Responsibilities 

• Welcoming customers in a friendly manner.
• Answer inquiries, and provide helpful information to customers.
• Take customer’s orders, assemble the orders, ensure that prices and quantities are accurate, issue invoices from the point-of-sale system.
• Answer inquiries, and provide helpful information to customers’ about products, promotions, or item location.
• Respond to complaints, process refunds or exchanges of items.
• Maintain a clean workspace.
• Operate electronic, and other equipment.
• Prepare packages to be sent via courier.
• Manage email correspondence.
• Generate reports for stock control.
• Bagging or wrapping purchases to ensure safe transport.
• Follow all store procedures regarding coupons, gift cards, or the purchase of specific items.
• Clean work area, equipment and tools before and after use.
• Track stock supplies, place orders, and take stock as needed.
• Ensure all administrative systems are adhered to all data kept up to date.
• Make sure the business offers excellent service to customers on a daily basis, as per the production schedules.
• Managing stock control: ordering, receiving, storing, replenishing, perishable control, and displaying;
• Ensure that prices and quantities are accurate on display and stock taking.
• Cleaning display and storage areas on a daily basis.

Requirements