Job Description
- Ubuntu Invest is a premium broker dedicated to helping our clients increase their wealth.
- Our business model focuses on helping our clients grow their wealth.
- We have a strong sense of community and a passion for financial wealth, lead by creating Ubuntu Invest as the best brokerage possible.
Duties and Responsibilities
- Strong communication, both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Troubleshooting skills, either basic or advanced, depending on the role and industry
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
- In-depth knowledge of a company’s products and/or services
- Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
- Ability to speak multiple languages, especially those common among callers
Requirements
- Call centre experience
- Any sales experience