Job Description
- Provide administrative support to the Sales Team to increase the efficiency & productivity of the department
- Manage the front desk daily, welcome guests positively and execute a variety of administrative tasks to the highest standards
Duties and Responsibilities
- Update & maintain leads on Syspro
- Generate Proforma Invoices
- Generate Woolworths Datasheets
- Generate Price Lists
- Update & maintain Sales Turnover Trend, send to relevant Account Managers
- Update & maintain New Business Trend, send to relevant Account Managers
- Organise the sample room
- Save & organise documents on the server
- Generate & manage customer surveys
- Assist with planning exhibitions or functions
- Assist with changes to the website
- Assist with product photos
- Greet & welcome guests as soon as they arrive at the office
- Co-ordinate meeting rooms
- Direct visitors to the appropriate person & office, ensure visitors complete relevant paperwork
- Maintain Visitor File
- Offer guests refreshments & make refreshments
- Assist with actioning Checklist for Customer Visits
- Answer, screen & forward incoming phone calls
- Receive & pass on accurate messages when appropriate person is not available
- Receive, sort and distribute incoming parcels
- Update & maintain the Dispatch Spreadsheet, receive request from Packaging World staff, forward details to courier, get courier quote approved by Management & complete waybill
- Ensure reception area is tidy & presentable
- Arrange travel & accommodation
- Photocopying, scanning, laminating, binding, shredding, filing & other general administration
- Update & distribute latest company telephone list
- Prepare Weekly Sales Report
- Comply with BRC requirements
Requirements
- Grade 12 or equivalent
- Minimum 2 years work experience as a Receptionist, Front Office Representative or similar role
- Flexible packaging experience an advantage
- Solid experience in MS Office (particularly MS Excel)
- Syspro experience an advantage
- Proven ability to juggle multiple tasks at a time, while maintaining a sharp attention to detail
- Good time-management skills with the ability to prioritise tasks
- Ability to be resourceful & proactive when issues arise
- Comprehensive administration
- Excellent organisational skills
- Positive attitude
- Professional, warm, and friendly disposition always
- Approachable
- Good listening skills & presentation skills
- Strong verbal & written communication skills
- Ability to work independently with minimum supervision & have a high degree of reliability
- Positive team player willing to work beyond office hours to help others to reduce workloads to achieve company goals