Sales Administrator : Intellistaff Outsourced Services

Duties and Responsibilities

  • Acknowledgment of quote requests from the sales staff, clients, and agents
  • Ensure all information is available to prepare an estimate as per the incoterm.
  • Check if a client is on recoveries to quote accordingly with additional mark up’s.
  • Obtain rates per branch for new business and shipments where there are no agreed / local rates or rate sheets received from other branches (China rates, Europe, Italy, etc)
  • Request and compare rates received from agents overseas and shipping lines
  • Request transport rates/clearing rates/tariffs from clearing department/insurance percentages/agency and finance/mark up’s if not available on hand.
  • Adding information to the estimate sheet per incoterm and per mode.
  • Checking of information before the completion
  • Send the quote to the client with required transit times or any additional info that that client requires.
  • Correspond and communicate with clients in a professional manner.
  • Follow up on all quotes and estimates compiled.
  • Complete the estimate register with accurate and complete information.
  • Send the report to a dedicated party weekly to compile and report to the manager.
  • Attends to estimate register.
  • Attends to recovery report
  • Compiles all Head office reports


  • Matric
  • 3+ years experience in the freight forwarding industry
  • Must have a basic understanding of imports, exports, and all modes of transport (air, sea, road)
  • Must have experience in the freight forwarding industry(non-negotiable)