Duties and Responsibilities
- Answer phone and field general queries
- Answer basic customer enquiries
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
- Assist with invoicing
- Customer service
- Assist with walk in sales
Requirements
- Experience working in the retail environment in an admin or similar role
- Experience in the building, hardware industry would be an added advantage
- Excellent communication skills
- Must be fluent in English
- Excellent telephone manner
- Excellent email etiquette and writing skills
- Professional customer orientated approach
- Eye for detail
- Must be proficient in MS office, use of Internet & email software
- Good time management skills
- Takes responsibility for work