Registration Support Centre Agents x7 | IIE

The IIE Varsity College , Pretoria Campus has vacancies for Registration Support Centre Agents (Fixed- Term Contract).

Duties and Responsibilities
▪ Checking qualification entrance criteria
▪ Responsible for issuing of application offer letters
▪ Checking and approval of module selection
▪ Calling students for retention purposes
▪ Processing of academic credits
▪ Collection and uploading of documents after academic counselling
▪ Assisting with student registration in the registration room
▪ Providing online/telephonic support for student registration (these are the fix terms who will be required to have their own device and stable internet connection for the Registration Support Centre, not all fix terms will do this, not sure how we will differentiate for the advert)
▪ Ad hoc admin/registration assistance

Competencies required
▪ Good interpersonal skills
▪ Must be methodical/systematic
▪ Experience in Word & Excel essential
▪ Driver’s license and own transport essential
▪ Excellent communication skills (verbal & written) and telephone manner
▪ Superior organisational and administrative skills
▪ Best suited to a service-oriented person
▪ Friendly, presentable, organised and able to work well under pressure
▪ High Initiative
▪ Excellent follow up skills

Minimum Education Requirements
▪ Matric, Certificate or Diploma preferred
Minimum Work Experience requirements
▪ A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)