Home Full-Time Receptionist : Radisson Hotel Group

Receptionist : Radisson Hotel Group

As a Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Responsibilities and Duties 
– Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
– Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
– Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
– Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
– Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
– Builds and maintains effective working relationships whilst promoting the company culture and values.
– Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

– Experience in front office beneficial but not essential
– Hands-on approach with a can-do work style
– Commitment to delivering exceptional guest service with a passion for the hospitality industry
– Ability to find creative solutions taking ownership for duties and tasks assigned
– Personal integrity, with the ability to work in an environment that demands excellence
– Experience of working with IT systems on various platforms
– Strong communication skills

Closing date : 26 September 2021

Location : Cape Town

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