Receptionist Jobs at Discovery

Job Purpose
Key Outputs may include but are not limited to:
(Please note that only the first 8 Key Outputs will be entered into SmartPeople)

Duties And Responsibilities
Passion for service excellence and people
Adhere to the frontline grooming and service requirements of Discovery as stipulated in the employee SOP
Assist and direct walk-in guests to relevant areas at 1 Discovery Place
Contact hosts for guests needing to go to access controlled areas
Sign guests in who will be passing through access control
Provider support and direction for meeting room queries
Log calls for all relevant issues at reception (cleaning, maintenance IT etc.)
Ensure professional and friendly relations with peers
Share all relevant information for the frontline with peers nationally
Ensure punctuality with regards to shifts
Assist with ad hoc business requirements as and when necessary

Person Details
Work Experience
2 years face-to-face client services
Preferred (would be advantageous)
3 years face-to-face client services
Education / Qualifications / Accreditations with Professional Body

Preferred (would be advantageous)
Customer Service Certification

Technical Skills or Knowledge
Proficiency Level
Microsoft Office (Word, Outlook, Excel, Powerpoint)
Preferred (would be advantageous)
Microsoft Office (Word, Outlook, Excel, Powerpoint)