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Receptionist | Intercare

Intercare Century City Medical Centre, situated in Century City seeks to recruit a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.
Intercare is an equal opportunity employer and people with disabilities are encouraged to apply.
Intercare encourages and supports Covid-19 vaccinations and job applicants are required to submit proof of their vaccination status.

Duties And Responsibilities
– Provide efficient and professional telephone services.
– Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
– Direct all customers to the appropriate location, services and appropriate professional.
– Ensure patient confidentiality at all times.
– Ensure that the reception area is always neat and tidy.
– To refer all emergency cases to the nurse’s station according to protocol.
– Assist patients with basic account queries and escalate as necessary.
– Collect all co-payments and account balances according to Intercare’s policies and procedures.

– Grade 12.
– Administrative experience.
– Previous Experience in a customer focused service environment will be advantageous.
– Computer proficiency (MS Office).
– Willingness to work shifts.

Location: Century City Medical Centre, Cape Town

Closing Date: 03 December 2021

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