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Receptionist | Ackermans

The opportunity for a Receptionist has become available at our Support Centre in Kuils River.

We are looking for a vibrant, customer focused individual with excellent telephone etiquette and communication skills to join our team of 3 Receptionists. In this role you will need to provide a professional, efficient and effective frontline service that will enhance the Ackermans brand through the competent execution of the reception and switchboard functions.

Requirements
– A Grade 12 Certificate/Matric
– 2 years’ experience

Competencies
– Excellent language skills (verbal and written) in English another second official language would be advantageous
– Well groomed and professional manner
– Excellent telephone etiquette and communication skills
– Excellent interpersonal skills with pleasant and friendly demeanor
– Organized with good attention to detail and the ability to multi-task
– Customer services focus both internally and externally

Duties And Responsibilities
– Perform reception duties in an efficient, professional and courteous manner
– Answer a high volume of calls and maintain a rapid response rate according to agreed standards
– Announce visitors timeously and efficiently to the correct people
– Sign for goods received and inform the individual to collect
– Assist with administration duties as required
– File data and perform other routine clerical tasks as assigned and for other departments as needed
– Order and maintain relevant office supplies for the Reception area
– Communicate and liaise verbally and in writing between 3rd parties and relevant staff, respond effectively to request (verbal or written)
– Establish and maintain effective working relationships with co-workers, supervisors and the general public
– Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures
– Monitoring access to the building by visitors
– Responsible for the neatness of the reception area in ensuring that our guests feel welcome to a clean and tidy office

Location: Western Cape

Closing Date: 21 January 2022

Apply Here

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