Receptionist : 777 MPS Logistics

Job Description

  • The role of a receptionist can vary widely from business to business.
  • However, receptionists typically wear a number of hats and have multiple responsibilities that range from greeting visitors to scheduling office resources.

Duties and Responsibilities 

  • Greeting visitors
  • Managing security and telecommunications systems
  • Handling queries and complaints via phone, email, and general correspondence
  • Transferring calls as necessary
  • Taking and ensuring messages are passed to the appropriate staff member in time
  • Managing meeting room availability
  • Receiving, sorting, distributing and dispatching daily mail
  • Preparing vouchers
  • Handling transcription, printing, photocopying and faxing
  • Recording and maintaining office expenses
  • Handling travel arrangements
  • Coordinating internal and external events
  • Managing office inventory such as stationery, equipment, and furniture
  • Overseeing office services like cleaners and maintenance service providers
  • Assisting the HR team with recruitment, onboarding, and termination processes
  • Maintaining safety and hygiene standards of the reception area.

Requirements

  • Minimum 2 years experience
  • Familiarity with multi-line telephone systems
  • Prior experience with Microsoft Office and typing.
  • Excellent verbal communication
  • Good telephone communication etiquette
  • Organized and resourceful
  • Customer-focused
  • Active listener
  • Adept at prioritizing, scheduling, and multitasking
  • Ability to handle office equipment (e.g., the telephone system, printer and the fax machine)
  • Fast and eager learner