Medical Administrator | South African Airways

Medical Administrator
Closing Date2022/08/30
Reference NumberSAA220818-1
Job TitleMedical Administrator
DivisionOperations
Business UnitMedical Department
Job TypePermanent
Location – CountrySouth Africa
Location – ProvinceGauteng
Location – Town / CityKempton Park
Job Purpose
The purpose of this role is to ensure the provision of a wide range of administrative and financial duties to effectively support the smooth running of the Medical department. The role oversees the department and is responsible for the non-medical aspects of daily operations.

Principal Accountabilities
• Process all Financial transactions, expenditures, annual subscriptions & memberships
• Manage the Medical Centre expenditure and financial records within the allocated budget
• Prepare annual budgets, budget instructions, price lists (CPI Index) and capex budgets
• Perform general bookkeeping duties including accounts payable and receivable
• Provide financial reports and interpret financial information to managerial staff
• Process Occupational Therapists related accounts for payment to external doctors & specialists
• Compile statistics for medical services rendered, post direct allocations in SAP and send all customer accounts to finance for processing and invoicing
• Communicate verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, interpret and respond clearly and effectively to spoken requests and instructions telephonically or in person
• Establish and maintain effective working relationships with co-workers, supervisors and the General Public
• Manage customer expectations through maintaining appropriate communication channels, providing best practice specialist input and ensuring satisfaction with service delivery
• Ensure on time delivery of services to both internal and external customers
• Deliver on all required receptionist including scheduling appointments, as well as receive and direct calls
• Deliver and action all buyer/ procurement related duties
• Undertake purchasing, ordering, receiving, issuing, delivering and upliftment of medical supplies and equipment vital to the ongoing daily operations of the medical facility and on-board emergency equipment
• Liaise regularly with suppliers to ensure goods are delivered on time
• Liaise with procurement in ensuring that all contracts/SLA are up to date and in place for all suppliers and service providers
• Attend to all supplier/ service provider accounts and customer account duties
• Attend to all administrative and office management duties
• Maintain an efficient filing system for all documentation, invoices and medical records and managing of archived files
• Deliver on all relevant secretarial duties

Qualifications & Experience
• Grade 12 or equivalent qualification at NQF level 5
• Relevant diploma will be an advantage
• At least 1 -2 years experience as a medical administrator
• Experience in office management and general administration
• Experience in receptionist and secretarial duties

Knowledge and Skills
• Medical practices
• Organisation policies and processes
• Good communication skills
• Financial acumen
• Negotiation skills
• Strong administration skills
• Office management
• Interpersonal skills
• Time management
• Planning and Organising
• Attention to detail
• Customer service skills

Attributes
• Effective Communication
• Technical Expertise
• Stakeholder Relationships
• Flexibility and Adaptability
• Drives Results Organisational Awareness
• Ethics and integrity
• Collaboration
• Customer Focused
• Resilient
• Self awareness
• Maintains confidentiality and ethics