Job Description
- Are you currently an unemployed graduate from designated groups? Are you seeking an opportunity to develop your potential and create a bright future in financial services through gaining workplace knowledge, skills and experience in lending and financing?
If you are you that dynamic, self-starter who is passionate about lending, financing, sales, client service and attention to detail, we have an exciting one-year Internship available at iMasFinance, commencing in April 2023. If you are successful, you will be placed at the digital contact center at our Centurion office.
Duties and Responsibilities
- Process personal loans, and vehicle financing applications as well as other iMasFinance products
- Analyze customer financial position and recommend solutions
- Conduct customer affordability and assess repayment ability
- Liaise with members, customers, employer groups, stakeholders and dealerships
- Generate leads, convert leads, sell, and conclude sales deals
- Resolve complaints received and manage customer service experience and service delivery
- Establish, retain and maintain relationships with existing members, customers, stakeholders and dealerships
- Identify possible risks and communicate to relevant parties
- Handle inbound and outbound calls and email queries from members, customers and stakeholders
- Adherence to Credit Policies and other corporate policies and procedures
- Implement actions to mitigate and prevent risk, fraud, and money laundering
Requirements
- Computer Literacy-MS Office (Essential)
- Driver’s license is advantageous
- Must be unemployed and currently not registered for any studies.
- Opportunity is available to previously disadvantaged youth
- Must have interest in working in financial services sales environment
- Applicants must be available to start with the internship in April 2023
- Must reside in the local town or surrounding areas