Junior Network Administrator : Tharisa Minerals

Job Description

  • Are you looking for an exciting opportunity to grow your career? Look no further! We are looking for a dynamic individual to join our growing company as our new Junior Network Administrator
  • The role is responsible to maintenance and administration of computer Information systems by ensuring that the business has access to Information Systems on a day-to-day basis of its productivity

Duties and Responsibilities 

  • Diagnose and troubleshoot technical issues, including account setup and computer or network system configurations
  • Install Line of Business System and applications on client computer and dedicated computer systems
  • 2nd Level Support for Microsoft Software such as MS-Windows 10, Office 365, Teams
  • 2nd Level Support for line of business and IT Systems Software and escalations to vendor or departments
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Work within established configuration and Change Management Policies to ensure awareness, approval and success of changes made to the Configuration Items
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and troubleshoot various levels technical issues
  • Familiarity with Remote Desktop Applications
  • Excellent problem-solving and Communication Skills
  • Additional certification in Microsoft, Linux, Cisco, or similar technologies is a plus

Requirements

  • Grade 12/ NQF Level 4
  • Microsoft Certified Associate (MTA)
  • COMPTI A+
  • COMPTIA N+
  • 3 years’ experience as a Network Technician,
  • Proficient computer skills: Microsoft Office – Outlook, Word, Excel, Publisher, Access, and PowerPoint
  • Telephone support