Internal Sales : Vital Element

Job Description

  • Provide telephonic sales service to account customers and new customers and to grow customer sales. Increase customer satisfaction by providing customer service knowledge and skills to ensure.

Duties and Responsibilities

  • Direct Customer Sales to all ARB account customers.
  • Provide telesales service to customers.
  • Generating tender pricing.
  • Source material and stock.
  • Creating and maintaining Orders.
  • Generating purchase orders.
  • Transport co-ordination.
  • Generating quotations for customers on variety of products.
  • Provide an internal support function to external sales representatives
  • Liaison with customers and other branches.
  • Develop and maintain relationships with staff and customers.
  • Liaison with suppliers.

Requirements

  • Valid Grade 12 Certificate
  • 2 years’ experience in a sales or marketing role
  • Experience with cold calling customers
  • Ability and patience to deal with difficult customers.
  • Planning and organising skills.
  • Interpersonal skills.
  • Good customer service skills.
  • Good written and verbal communication skills