Internal Sales : FQ Manufacturers

Job Description

  • A large textile company based in Roodeport is seeking an experience internal sales individual to join their dynamic team

Duties and Responsibilities

  • Receive customer orders inquiries via mail or telephone
  • Co- ordinate and provide quotations, product / service information.
  • Process sales orders and co-ordinate the dispatch and administration of products/ service sold
  • Receive, manage or escalate customers queries related to the sale of the company’s products / services
  • Maintain sales and records of sales performance.
  • Identify sales leads and escalate them to external sales staff
  • Maintain client databases by providing courtesy calls to existing customers advising them on existing and new products.
  • Excellent organisational and administrative skills
  • Excellent communicational skills and a growing sales focus
  • Assisting walk in customer
  • Capturing of orders
  • Keeping up with product and service information and updates
  • Processing of customer quotes received telephonically and via email (Sage evolution )
  • Processing of customer orders
  • Attending to online queries
  • Create outstanding order list for sales representative advising on delivery dates
  • Capture credit notes on Sage evolution
  • Provide pricing of products to new and existing customers
  • Conducting research and cold calling new customers
  • Collection notes to be complied and sent to debtors clear
  • Run sales orders, check available stock and inventory


  • Matric
  • Minimum 3 years internal sales experience
  • Computer literate in sage evolution
  • Works well under pressure and have excellent communication skills