Job description
- A large textile company based in Roodeport is seeking an experience internal sales individual to join their dynamic team
Duties and Responsibilities
- Receive customer orders inquiries via mail or telephone
- Co- ordinate and provide quotations, product / service information.
- Process sales orders and co-ordinate the dispatch and administration of products/ service sold
- Receive, manage or escalate customers queries related to the sale of the company’s products / services
- Maintain sales and records of sales performance.
- Identify sales leads and escalate them to external sales staff
- Maintain client databases by providing courtesy calls to existing customers advising them on existing and new products.
- Excellent organisational and administrative skills
- Excellent communicational skills and a growing sales focus
- Assisting walk in customer
- Capturing of orders
- Keeping up with product and service information and updates
- Processing of customer quotes received telephonically and via email (Sage evolution )
- Processing of customer orders
- Attending to online queries
- Create outstanding order list for sales representative advising on delivery dates
- Capture credit notes on Sage evolution
- Provide pricing of products to new and existing customers
- Conducting research and cold calling new customers
- Collection notes to be complied and sent to debtors clear
- Run sales orders, check available stock and inventory
Requirements
- Matric
- Minimum 3 years internal sales experience
- Computer literate in sage evolution
- Works well under pressure and have excellent communication skills