Job Description
- Under the stars in the awesome Kalahari this particular camp has 6 individual tented homes,
which are serviced by a Butler (an on-site Homathi which means carer) who will have living quarters close to each home. The Homathi is the guests’ host, waiter, housekeeper and all meals will be prepared by an on-site chef. - Facilitate the guest experience in the legae in terms of housekeeping, meal co-ordination and activity co-ordination. Ensure that all the needs of guests are catered for by providing a personalised service to guests.
- Facilitating the Guest experience in the legae
Duties and Responsibilities
- Meet guests when they arrive and getting them settled in their rooms
- Anticipate guests’ needs by learning their preferences. Allergies, dislikes etc
- Have a thorough understanding of the menu and all drinks in stock
- Access and restock mini bar in rooms
- Serve meals and drinks for guests
- Tidy rooms and ensure housekeeping are on standard
- Run errands for guests when necessary
- Recommend and arrange amenities for guests
- See guests off when they check out
- Remain well-groomed all times
- Keep updated with all activities on the property
- Keep updated with all policies and protocols
- Perform other related duties as required
- Assists other departments when required
- Be available to serve on various committees that are required by the company and by law
Requirements
- Knowledge of food and wine pairing
- How to host high-end guests
- Safety and First Aid
- Drivers licence Code EB
- Computer literate
- Language proficiency: English
- Grade 12