Job Description
- MiRO is a leading distributor of technologies such as Wireless Broadband, Wi-Fi, Networking, Routing, VoIP, IoT, Fibre, Access Control, and IP Video.
- We supply only best-of-breed products, providing strong after-sales service, technical support, internationally certified trainings, as well as finance solutions to our customers.
Duties and Responsibilities
- Invoicing: Assist customers, handle orders and payments and issue invoices
- Returns: Pull returns on delivery notes and issue credit notes
- Refunds: Process customer refunds from request up to completion
- Support E-mails: Handle queries on invoices, statements, credit notes, Proof of payments and liaise with Customer Administrator
- Answering of incoming phone calls to the Accounts department
- Assist with secretarial requirements and administrational duties
- Monitor and manage generated reports on various systems
- Bank Recons: Print statements, load payments on SAP and reconcile
- Matching: Reconciliation on SAP and matching payments to invoices
- Courier Shipments: Print invoices and give to Dispatch to pick
- Invoice IP Tech trainings
Requirements
- Minimum 1-2 years’ experience
- Experience with CRM system e.g. SAP
- Experience in the IT/ICT Industry
- Grade 12/Matric Certificate (Mandatory)
- Diploma in Accounting