Document Indexing Clerks Jobs at Santam Group

Job Description:

Santam’s Non-Motor department has a position available for a Document Indexing Clerk who will be based at Hill on Empire. The successful candidate will be responsible for the correct indexing of all claims related documentation and a pre-determined order, ensuring that these images are clear enabling easy and effortless retrieval for the handling and finalizing of claims.

Requirements:

  • Matric/ Grade 12
  • 2 – 3 years claims related experience
  • Experience in indexing of documentation
  • Experience in co-ordination of mail distribution
  • Maintaining, filing and retrieval of documents
  • Understanding of Claims Registration Process
  • Claims Enquiries Process
  • Appointing of Service Providers experience
  • Team Player
  • Accountability

Skills:

  • Relevant system knowledge
  • Computer literate (MS Office package)
  • Technical product knowledge
  • Good communication skills
  • Analytical skills
  • Delivery/results orientated

Duties and Responsibilities:

  • Efficient retrieval of documents for all claims as and when required
  • Liaise with preparation team(s) as and when necessary, regarding priority lists etc.
  • Operating the scanning machines according to pre-determined guidelines
  • Allocation and indexing of all scanned documents from scanning queues
  • Accurate identification of documents manually and electronically
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