Job Description:
Santam’s Non-Motor department has a position available for a Document Indexing Clerk who will be based at Hill on Empire. The successful candidate will be responsible for the correct indexing of all claims related documentation and a pre-determined order, ensuring that these images are clear enabling easy and effortless retrieval for the handling and finalizing of claims.
Requirements:
- Matric/ Grade 12
- 2 – 3 years claims related experience
- Experience in indexing of documentation
- Experience in co-ordination of mail distribution
- Maintaining, filing and retrieval of documents
- Understanding of Claims Registration Process
- Claims Enquiries Process
- Appointing of Service Providers experience
- Team Player
- Accountability
Skills:
- Relevant system knowledge
- Computer literate (MS Office package)
- Technical product knowledge
- Good communication skills
- Analytical skills
- Delivery/results orientated
Duties and Responsibilities:
- Efficient retrieval of documents for all claims as and when required
- Liaise with preparation team(s) as and when necessary, regarding priority lists etc.
- Operating the scanning machines according to pre-determined guidelines
- Allocation and indexing of all scanned documents from scanning queues
- Accurate identification of documents manually and electronically