Delivery Controller
Purpose of the Job
Who you are:
• You are a hard worker and are willing to exceed expectations in ensuring that business objectives are fulfilled.
• You are passionate about working within a team and leading others towards achieving goals.
• You have excellent communication, time management and people skills.
• You have a reputation for completing tasks timeously and exceeding expectations.
What you’ll have done before:
Baseline:
• At least 1-2 years’ experience working with SAP modules.
• Understanding of Engen bulk fuels movements within supply chain processes.
• Good knowledge of stock control principles.
• Working knowledge of relevant road traffic legislation.
• Ability to meet deadlines.
• Proactive HSEQ risk identification and notification.
• Working with a team to meet common business objectives.
What you’ll be doing:
• Ensuring safe, efficient and effective distribution of bulk petroleum fuels from Terminal to customer.
• Providing a service of excellence to our customers by meeting SLA’s.
• Comply with all HSEQ requirements, polices, procedures and audit requirements
• Manage delivery operations in line with prescribed operations/standing instructions whilst ensuring compliance to OHS act safety guidelines.
• Ensure driver (BTO) briefing and debriefing is conducted prior and post trip.
• Ensure drivers (BTOs) adhere/comply with all driver standards as per Engen requirements.
• Manage trip incidents reporting to standard and follow up as required.
• Driving audit compliance.
• Providing effective customer service.
• Ensuring optimal utilisation of company assets – right vehicle to appropriate customer/customer order.
• Driving continuous improvement initiatives, including follow up with implementation documentation.
• Ensuring equipment and asset utilisation as per spec (maintaining equipment and assets).
• Ensure all vehicles have valid fire permits and safe loading pass (SLP).
• Overtime expenditure management in line with budget.
• Ensure timely and accurate completion of timesheets.
• Ensure all delivery documentation is received, trip sheets completed correctly, POD signature on all delivery notes.
• Ensure compliance to all SAP reporting requirements.
• Ensure all deliveries arconfirmed per shift customer and service provider interface.
• Interact with customers and service providers contractor interface.
• Work with third party contractors to ensure deliverables are met.
• Provide internal support or ensuring contractor compliance.
• Identify development areas and enable initiatives to close out gaps.
• Live Engen’s values and uphold HSEQ compliance.
• Drive PPE, ZETO rule, STOP/EB safety, BOS compliance.