Purpose of Position
The purpose of this position is to attend to customer queries, collect outstanding debt, process financial transactions, and perform administration tasks.
Requirements
- Grade 12
- Knowledge of Google and Google Mail
- Knowledge of the Meditech system
- Knowledge of MS Excel
- Knowledge of Open Office
Key Responsibilities
- Allocate, process, and reconcile patient, medical aid, client, and company payments, and process list enquiries to ensure correct processing on accounts
- Collect outstanding debt in order to achieve the departmental targets
- Compile reports to provide feedback to management
- Maintain good client relations via inbound and outbound calls
- Perform administrative tasks to ensure accurate record keeping