Duties and Responsibilities
- Collecting payments from clients within the agreed payment terms.
- Following through the debt collection process which includes but not limited to sending friendly reminders, letters of demand and suspension letters.
- Collection book consisting of 200 clients.
- Managing the client relationship.
- Dealing with the service and operations team as well as the wider finance team to resolve any client queries/disputes on invoices
- Assist with payment allocations.
- Prepare customer statements
- Matric with Mathematics and Accounting
- Two years relevant experience
- Experience and knowledge of Word Processing Package (especially Excel and Outlook)
- Good organizational skills
- Good problem solving skills
- Good communication skills, written and verbal
- Good interpersonal skills
- Good time management skills
- Good reconciliation skills
- Team player
- SAGE X3 experience is beneficial