Debt : Collector Catch

Duties and Responsibilities

  • Collecting payments from clients within the agreed payment terms.
  • Following through the debt collection process which includes but not limited to sending friendly reminders, letters of demand and suspension letters.
  • Collection book consisting of 200 clients.
  • Managing the client relationship.
  • Dealing with the service and operations team as well as the wider finance team to resolve any client queries/disputes on invoices
  • Assist with payment allocations.
  • Prepare customer statements

Requirements

  • Matric with Mathematics and Accounting
  • Two years relevant experience
  • Experience and knowledge of Word Processing Package (especially Excel and Outlook)
  • Good organizational skills
  • Good problem solving skills
  • Good communication skills, written and verbal
  • Good interpersonal skills
  • Good time management skills
  • Good reconciliation skills
  • Team player
  • SAGE X3 experience is beneficial