Customer Service Consultant at First For Women

Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional benefits and up-sell products to the customer.

General Education
Matric / Grade 12/ SAQA Accredited Equivalent (Essential);
Regulatory exam 5 (Advantageous);;
Class of Business (Advantageous)
Customer Service certificate/or related qualification (Advantageous)

General Experience
2 or more years customer service experience (Essential);
1 year call centre experience in Financial services industry (Advantageous)