Credit Controller, Accounts Receivable at DSV

Credit Controller, Accounts Receivable

DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at
Location: Johannesburg
Job Posting Title: Credit Controller, Accounts Receivable
Time Type: Full Time

Main Purpose of the Role
To maintain a good credit book and collections according to company standard

Job Related Requirements
– Minimum of 5 years FMCG Accounts Receivable exposure – prefebably Shoprite
– Minimum of 3 years experience on Shoprite Books
– Good Knowledge of Shoprite CMGJ reports
– Good Knowledge of Shoprite Portal
– Good Knowledge of Shoprite Statement
– Solid reconciliation skills
– Experience resolving Customer Claims
– Book Value R100 mil – R200 mil.
– High level of professional communication skills essential
– High Tolerance for stress

Computer Literacy Level
• Intermediate Microsoft Office knowledge
• SAP experience advantageous

Added Advantages for this Role
• Credit Management Diploma

Duties and Responsibilities
– Responsible for the overall cash collection on the Shoprite book.
– Make sure that the Credit Service Agreement processes are enforced
– Perform daily Cash Collection calls and ensure the dunning process is fully implemented
– Ensure that debts are paid in timely manner
– Meet Cash and Overdue Targets set within the company
– Chase overdue invoices by telephone, emails and / or dunning letters within the agreed timescale
– Escalate the overdue balances internally and to respective Clients/Principals
– Maintain accurate record of all dunning or follow up interactions made to clients (and internal stakeholders)
– Regular contact with customers and clients to ensure all debts are managed as necessary
– Identify, record and co-ordinate the resolution of any query raised by customers. There must be close liaison between the Credit Controller and the relevant Operational/Sales Department and Clients to ensure that queries are resolved in a timely manner
– Respond Promptly and completely to both customers, clients and internal queries
– Ensure that all payment transactions are compliant to company’s policy
– Identify payment patterns and propose actions to advert indebtedness
– Undertake accounts reconciliations as required
– Send out monthly Statements of Accounts/Invoices to customers as per agreed timeline
– Advise of Potential write-off on irrecoverable receivables
– Perform other duties as assigned by department manager