Contact Centre Agent | WeBuyCars

Job Description
We have an exciting opportunity for a young and energetic person to join our Contact Centre.

Duties and Responsibilities
▪ Customer relationship building management
▪ Provide customers with product and service information
▪ Problem solving tasks during shift
▪ Handle and take full responsibility for customer related queries

Key Competencies and Skills
▪ Strong verbal and written communication skills
▪ Listening skills
▪ Problem analysis and problem solving
▪ Customer service orientation
▪ Team work
▪ Stress tolerance

Further requirements
▪ Grade 12
▪ Fully bilingual in English and Afrikaans
▪ Minimum 2 years experience in a Call Centre

Package related information
▪ 15 Days Annual Leave
▪ Momentum FundsAtWorkProvident Fund