Collections Learnership at Sanlam

Purpose
SA Retail Mass cluster offers a unique opportunity for young, enthusiastic and energetic persons, from the designated groups, to gain practical working experience in a corporate environment.

The internship programme is aimed at graduates and/ or postgraduates and offers:
▪ A 12-month contract
▪ A monthly stipend
▪ On the job training and assessment
▪ Continuous coaching and mentoring

This internship will be hosted by Safrican Insurance Company and will be responsible for maximising the collection of monthly premium income – as well as managing the age analysis, allocating to the relevant policies and attending to queries

Formal Qualifications
▪ Matric

Key Responsibilities
▪ Collections
▪ Age Analysis
▪ Reconciliations
▪ Relationship Management
▪ Query Management
▪ Refunds
▪ Audit and Compliance

Behavioural Competencies, Skills and attributes
▪ High level of organization and attention to detail
▪ Comfort with multi-tasking in a deadline-driven environment
▪ Understanding of basic business concepts
▪ Decisive Problem Solver
▪ Teamwork
▪ Time management
▪ Strong customer service orientation
▪ Accurate and excellent data capturing
▪ Adapting and responding to change
▪ Computer literacy (MS excel, word and outlook)
▪ Excellent communication skills (written and verbal)