Job Description
- To provide office-based administrative support to all cleaning operations functions Fidelity Cleaning Services.
Duties and Responsibilities
- Opening of new client files.
- Update contract client list on a monthly basis.
- Designing various forms and files for the purpose of recording contract activities.
- Filing of operations correspondence with clients
- Filing of any communications with clients on client files regarding increases
- Maintenance of files for various operational needs or categories.
- Maintaining updated records of old, current & amended contracts.
- Collating Area Manager reports for General Manager’s monthly report.
- Maintaining and publishing standard operation procedures and documentation.
- Ensuring shared drive is up to date with relevant documentation.
- Assist with e-orders.
- Assist with any IT request in the Cleaning department and follow up with IT department on progress
- Controlling credit notes issued – from requesting credit notes through to following up of credit issued and process to clients account.
Requirements
- Matric