- SHORT TERM CLAIMS ADMINISTRATOR required for a well-established insurance company to manage claims from start to end
Duties and Responsibilities
- Register claims and liaise with Assessors (commercial and personal)
- Load tasks and ensure continuously updated.
- Ensure client files are updates
- Data administration on CRM System
- Manage claims – follow up and provide feedback to clients
- Accurate and timeous communication and relationship building. (Handle claims queries and general enquiries).
- Assisting with arranging car hire at claim stage.
- Assisting clients with 3rd party claims.
- Ensure compliance in the claims process
- Review policies at renewal stage
- In-house servicing and amendments
- Application of policy terms and conditions
- Recoveries and settlements
- Ability to liaise with brokers/clients in English and Afrikaans
- Efficient in Word, Excel and Outlook
- Multi-skilled, knowledge of different industry policy wordings advantages
- Experience on the X Plan insurance package would be highly beneficial