Claims Administrator | B Sure Vacancies

B Sure has entry level jobs available. A Claims Administrator job vacancy is currently available.

Duties & Responsibilities of the Claims Administrator Vacancies
• Registration of claims.
• Assisting in arranging roadside assistance or any other emergency assistance.
• Gathering all relevant supporting documents to further the claims process.
• Information must be submitted to Insurers immediately upon receipt & excess all SLA time-frames.
• Daily follow up on claims process with the Insurer.
• Daily telephonic & written feedback to B-Sure clients until claim is finalized.
• Improving turn-around times on claims by delivering service excellence.
• Identifying 3rd party information and escalating to Insurer.
• Identifying write-off vehicles to avoid any inflated storage costs.
• Load claims information onto any future client or claims system.
• Creating a client file.

• Ensure that claims item is deleted with Insurer after finalization of claim.
• Ensure adherence to claims & underwriting guidelines.
• Compile and submit outstanding claims report as per set standard.
• Ensure data integrity on all systems.
• Attend to general correspondence and e-mails to Insurers according to company standards.
• Attend to client queries where it is required.
• Minimize or ZERO cancellations through regular and pro-active dealings with clients during the claims process.
• Assist clients with claims related problems and report all deviations to reporting level.
• Service Clients in accordance with the B-Sure Service Standards.
• Superior Claims Finalization with the intent to generate referrals.

Desired Experience & Qualifications
• Matric
• Reliable transport
• Insurance knowledge will be highly advantageous is but is not vital
• Basic knowledge of legal requirements of the insurance industry
• Claims knowledge (an advantage)