Chocolate Sales Executive Jobs at Lindt

Position Purpose

To be an ambassador of LINDT ensuring all customers receive a world-class premium experience. Delivering exceptional customer service and achieving sales goals.

Key Responsibilities

  • Achieve Quarterly & yearly Sales budgets
  • Ensuring that expense budgets as set are not exceeded
  • Ensure that all expected call rate of 8 calls per day is maintained
  • Ensuring that all pre-call preparation are done and proper planning for each call
  • Planning includes weekly, cyclical and yearly planning
  • Weekly call cycle
  • Call plan to include a Rand value target for each customer (Previous shortfalls to be included in targets)

All calls to have the following activities planned:

  • Placing of all orders
  • Stock counts are updated and correct
  • Listed items – customer compliance
  • Merchandising
  • Shelf health
  • Price Indicator labels current and correct
  • Shelf trays are clean and in good shape
  • Stock pressure
  • Stock rotation (no expired stock found, action taken with near dated stock)
  • Correct Layout
  • In-store display maintained
  • Point of sale material management
  • Promotional material is available and meets Quality standards
  • Build relationship with Store manager, Regional manager and all relevant staff that has influence on orders and shelf space
  • Negotiating of free displays and increase shelf space
  • Project management skills
  • Ideas and solutions driven
  • Confident, assertive self-starter with a drive for results and highly motivated
  • Entrepreneurial spirit with good communication and negotiation skills
  • Structured organizational skills
  • Ability to work under pressure and meet tight deadlines
  • Ability to work in collaboration with agencies and customers
  • Understanding of consumers, competitors and market dynamics
  • Strong presentation skills