Casual Cashiers | Dis-Chem

Dis-Chem Pharmacies requires experienced Casual Cashiers for their store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Essential
▪ Grade 12 / Matric
▪ A minimum of 6 months’ experience cashier/till operations experience
▪ Computer literate – MS Office
▪ Sound numerical skills
▪ Strong command of the English language
▪ Basic customer service
▪ Willing and able to work retail hours

Job Description
▪ Adhere to Dis-Chem’s customer service policies and procedures
▪ Establish a professional relationship with customers
▪ Report customer complaints and compliments to the Frontline Supervisor, or store management
▪ Adhere to the customer turnover hourly rate
▪ Be aware of current sales and promotions
▪ Ensure colleagues and customers are not exposed to any risk
▪ Carry out and manage Dis-Chem 5 star communication principles
▪ Be responsible for cash flow
▪ Ensure all line voids and price changes are approved and signed off by the supervisor
▪ Exchange merchandise for customers and accept returned goods by customers when authorised to do so
▪ Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
▪ Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
▪ Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
▪ Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
▪ Ensure all outgoing stock/items/scripts are scanned and paid for
▪ Ensure that all money is strictly kept safely and securely inside the till
▪ Handle daily takings confidentially, and only discuss with management
▪ Be alert, recognise and report suspicious behaviour to management
▪ Address queries regarding store merchandise
▪ Adhere to Dis-Chem’s security policies and procedures

Competencies
▪ In-depth knowledge of operating cash registers, and maintaining cash drawers
▪ Knowledge of processing sales, refunds and payments
▪ Strong command of English (written and oral)
▪ Accuracy
▪ Attention to detail
▪ Presentable
▪ Emotional intelligence
▪ Social awareness
▪ Accountability
▪ Problem-solving
▪ Analyse basic reports
▪ Trustworthy and honest
▪ Time management