Cashier : Dalmer Group

Job Description

  • We are a Pharmaceutical company & we requires experienced Cashiers for our various Store Secunda. Support customer service at point of sale while ensuring a world-class shopping experience.
  • Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Duties and Responsibilities

• Adhere to Dis-Chems customer service policies and procedures

• Establish a professional relationship with customers

• Report customer complaints and compliments to the Frontline Supervisor, or store management

• Adhere to the customer turnover hourly rate

• Be aware of current sales and promotions

• Ensure colleagues and customers are not exposed to any risk

• Carry out and manage Dis-Chem 5 star communication principles

• Be responsible for cash flow

• Ensure all line voids and price changes are approved and signed off by the supervisor

• Exchange merchandise for customers and accept returned goods by customers when authorised to do so

• Transact all purchases receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem

• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)

• Ensure cash is placed in drop safe according to Dis-Chems SOPs

• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly

• Ensure all outgoing stock/items/scripts are scanned and paid for

• Ensure that all money is strictly kept safely and securely inside the till

• Handle daily takings confidentially, and only discuss with management

• Be alert, recognise and report suspicious behaviour to management

• Address queries regarding store merchandise

 

Requirements

• A minimum of 2 years experience cashier/till operations experience

• Computer literate MS Office

• Sound numerical skills

• Strong command of the English language

• Basic customer service

• Willing and able to work retail hours