Job Description
- We are a Pharmaceutical company & we requires experienced Cashiers for our various Store Secunda. Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Duties and Responsibilities
• Adhere to Dis-Chems customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chems SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
Requirements
• A minimum of 2 years experience cashier/till operations experience
• Computer literate MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours