Call Centre Sales Consultant | Cartrack

Introduction
Are you a go-getter, motivated to achieve results and up for a challenge? Are you skilled at selling cars? We’re a world-leading smart mobility tech company with over 1,300,000 subscribers across 23 countries, and we’re looking for a Vehicle Sales person to join our team. Main purpose of the role is to sell cars for the Selling department of Carzuka.

Job description
▪ Ensure that monthly targets are met and/exceeded
▪ Ensure leads are tended to timeously
▪ Good understanding of motor vehicles
▪ Previous motor insurance sales experience is advantageous
▪ Follow up with clients
▪ Conduct test drives
▪ Complete vehicle purchasing process
▪ Understand the value and have an in-depth understanding of Carzuka’s goal.Manage large amounts of inbound and outbound calls in a timely manner
▪ Follow communication “scripts” when handling different topics
▪ Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
▪ Seize opportunities to upsell products when they arise
▪ Build sustainable relationships and engage customers by taking the extra mile
▪ Keep records of all conversations in our call center database in a comprehensible way
▪ Frequently attend training to improve knowledge and performance level

Minimum requirements
▪ National Senior Certificate / Grade 12
▪ Experience in the motor industry
▪ Experience in used vehicle selling
▪ Target driven
▪ Excellent communication skills
▪ Excellent Attention to detail
▪ Strong Negotiation skills