Call Centre Agent : Mmela Financial Services

Job Description

  • We are excited to announce that we are in search of a hardcore, hardworking, and experienced candidate to join us as Call Centre Direct Sales Agent.

Duties and Responsibilities 

  • As a Call Centre Direct Sales agent, you will be responsible for sales and acquisition of potential clients needing our insurance products and services.
  • You will also be expected to consistently meet the company sales targets on a daily, weekly, monthly, quarterly basis.
  • To perform this job role, you should have excellent sales skills and the ability to work under pressure and zero supervision.


  • Grade 12 or equivalent
  • Certificate in Short term insurance (minimum of 60 credits)
  • Call centre qualification (an advantage)
  • Tertiary Certificate or Diploma RE5 Certificate will be an advantage
  • Computer literate (eg, Ms Word, Excel, emails, Synaptic System)
  • 2-3 years direct Sales experience in Mass Market direct insurance Sales. NB: Working experience as a Direct Sales Representative or role in a similar Sales department with one of the industry leaders will be advantageous