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Call Centre Agent : FlySafair

FlySAFair is looking for Call Centre Agents that will report to the Manager

Responsibilities and Duties
– Receive calls from customers / passengers;
– Deal with problems such as delays, cancellations etc;
– Explain processes to customers and assisting them where necessary;
– Work in a team and longer than normal hours (shift work);
– Deal with confidential information;
– Communicate with customers both verbally and in writing

– Grade 12;
– One (1) to four (4) years’ experience in a Call Centre Environment;
– Travel or relevant qualification will be an advantage;
– Excellent communication in English – speak, read and write;
– Solid computer literacy;
– Excellent phone etiquette;
– No criminal or credit record;
– Able to work on weekends, public holidays and flexible hours as required;
– Own transport would be an advantage

Closing Date: 16 September 2021

Location: Kempton Park, Gauteng

Apply Online https://www.flysafair.co.za/about-us/careers

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