Business Consultant | StaffCentral Consulting

Job Duties/Responsibilities will include:
Gathering technical requirements and performing technical gap analysis.

Comparing gap analysis and product capabilities to recommend solutions.

Assisting customers in refining and communicating customer requirements.

Raising feature enhancement requests on behalf of supported customers or initiatives.

Understanding the data model, relationships, and the purpose of each element in the data model.

Making recommendations to get customer reference data as early as possible.

Liaising with the customer to obtain customer reference data and tracks the completeness of customer reference data.

Determining the reference data requirement of each team within the program delivery.

Coordinating the loading of reference data to ensure each environment contains the relevant reference data.

Resolving reference data escalation issues with the relevant parties.

Supporting data migration as necessary where there is new reference data uncovered.

Ensuring the reference data in an environment is traceable and auditable.

Tracking business processes, documents critical requirements, details, and solutions.

Retrieving, compiling, analysing and creating actionable data reports on an ad-hoc basis for customers.

Performing validation of customer-specific use cases.

Constructing, contributing and maintaining a list of customer use cases for use in smoke / sanity testing.

Reviewing customer use of products and recommend methods of increasing efficiency.

Configuring, given specific direction, back-end settings for product, offer, content, and related metadata values.

Building a basic understanding of third-party integrations and is responsible for documentation or testing of those specific integrations.

Candidate Requirements/ Experience :
3 – 5 years’ experience

In-depth understanding of client needs and general impact of changes in business environment and industry trends.

Knowledge of the following: Wireline, wireless, data services, cable systems, pre/post-paid business models, etc.

Experience working within a full cycle software development project.

Customer facing roles and knowledge of application software projects/programs with IT systems.

Consulting or software implementation environments contributing to project teams and meeting deadlines.

Familiarity with stakeholders and collateral for requirements management.

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.