BRANCH ADMINISTRATOR : Diplomat Distributors SA

Job Description

  • Diplomat South Africa is recruiting for the role of Senior Branch Administrator
    in the Warehouse Department based in Johannesburg, Gauteng. This position will report to the Returns Manager.

Duties and Responsibilities 

  • Ensure to return hired pallets to CHEP costs.
  • Ensure claims are processed timeously.
  • Oversee the administrative requirements at the Depot.
  • Ensure claims are processed timeously.
  • Manage the CHEP Pallet control process.
  • Manage the POD control process.
  • Manage the Claims control process.
  • Manage the PO and invoice process.
  • Ensure that the number of POD’s received back balance with the number of shipments dispatched as per the loading report.
  • Ensure daily returned invoices are accurately captured and scanned.
  • Manage forwarding of POD’s to archiving company.
  • Ensure that sorting, de stapling and scanning of POD’s into Smarda is done daily and accurately.
  • Ensure all POD’s are closed on SAP and all long distance POD’s are returned.
  • Ensure invoicing and capturing of information on the loading report.
  • Ensure pallet slips for drivers are processed.
  • Ensure compliance by all parties with regards to invoices.
  • Ensure load plan report at the end of each shift is compiled.
  • Ensure all drivers truck inspections to be captured onto the monitor plan daily.
  • Oversee all other administrative functions.
  • Stay abreast of latest developments in your area of responsibility through self-study.
  • Take responsibility for self-development through self-study, identification of learning opportunities.


  • Completed Matric or equivalent accredited by SAQA OR equivalent work experience.
  • Relevant 3 year tertiary qualification would be advantageous.
  • Minimum of 2 to 5 years relevant experience in Branch administration preferably from the FMCG Industry.
  • Logistics/Supply chain background will be an added advantage.
  • Computer literacy (MS Word, MS Excel, Microsoft Outlook, and SAP) is es-sential.
  • Excellent attention to detail and follow-up skills.
  • Ability to meet deadlines.
  • Ability to display assertiveness.
  • Ability to build and maintain good relationships.