Boxroom Controller at Fidelity

The above position is vacant at Head office reporting to the Assistant Control room Managers.
The overall purpose of this position is basic control room duties including Managing of staff.Minimum Requirements:

  • Grade 12
  • Grade C PSIRA (SOB) registered and accredited, with traceable references
  • Own reliable transport.
  • Fire Fighting trained.
  • First Aid trained.
  • Computer Literacy in MS Office, CCTV, etc
  • Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
  • Must be able to work under pressure and for extended hours as and when required (Strong ability to work shifts – 3 dayshift, 3 nightshift, 3 days off).
  • Work independently and within a team.
  • A minimum of two years’ experience in the security industry Control room
  • Fluent in English
  • No criminal record
  • Must be reliable and trustworthy

 Key Performance Areas: (not totally inclusive):

  • Managing of the control room personnel in all aspects of the control room
  • Updating the incident register on a daily basis as well
  • Able to exercise and maintain discipline.

 Other personality attributes:

  • Ability to meet strict deadlines.
  • Numerical accuracy.
  • High methodical working methods are required.
  • Attention to details.
  • Ability to liaise professionally with personnel at all levels.
  • Ability to work without supervision and under pressure.

 Core Competencies:

  • Self-development
  • Communication skills
  • Customer focus
  • Team work