Admissions Clerk x2 at Clinix

Job Summary:

To assist patients in all aspects of the admissions and discharge process in a professional manner, preventing financial risks to the organisation and meeting and exceeding client expectations.

Minimum Qualifications and Experience:

  • Grade 12 Pass.
  • 0-1 years’ experience within private hospital environment as an Admission Clerk.
  • Health-related qualification/certificate (advantageous).
  • Knowledge of medical/clinical terminology (advantageous).
  • Knowledge of ICD codes (compulsory).

Minimum Job Requirements:

  • Attend to all patients and customers’ needs in a professional manner.
  • Provide information to patients on all aspects of bookings and admissions as per Clinix standards.
  • Obtain all required information and documentation from patients on admission i.e. Identity document and current/valid Medical Scheme card, as per the company policies and procedures.
  • Capture all the required patient information on admission accurately.
  • Complete the discharge process, as and when necessary.
  • Deliver a customer-focused admissions experience in as efficient a manner as possible.
  • Identify and prevent financial risks to the organization by adhering to Company policies and procedures, for example the collection of co-payments and private patient estimate payments on admission.