Admission Clerk x2 | Life Healthcare

The successful candidate will contribute to the effective functioning of the admission department. Only candidates with relevant experience will be considered

Responsibilities
▪ Maintain a well-run, professional and patient focused admission environment.
▪ Manage the accuracy of admission process and the prevention of potential risk factors.
▪ Manage the accuracy of the bed booking procedure.
▪ Synergy and teamwork – working closely with credit controllers, case managers, reception staff, nurses and doctors.
▪ Liaising with medical aids to obtain authorizations for admissions.
▪ Manage the risk for the hospital by adhering to all related protocols.
▪ Ensure quality care to all patients is maintained.
▪ Perform switchboard duties as and when necessary.
▪ Handling money and receipting.
▪ Assist case management when required
▪ Daily petty cash and banking management
▪ Collection of co-payments, private fees when applicable as well as related documentation.
▪ Performing general administration duties involved in the admission and pre admission of patients, scanning, filling and assisting with obtaining of authorisation.
▪ Accepting bed bookings from doctor’s consulting rooms and other hospitals
▪ Compile a complete and accurate list per ward of pre-booked patients
▪ Liaising with wards regarding the bed bookings
▪ Reservation of beds for patients
▪ Rendering of support services and ad-hoc administration assigned by the Reception Supervisor

Requirements
▪ Grade 12 and computer literacy.
▪ Knowledge of Imeds and Impilo
▪ An enthusiastic, motivated, and well organised individual with initiative and able to handle pressure.
▪ Able to work shifts and overtime as required.
▪ Customer Service oriented.
▪ Excellent communication and interpersonal skills are a prerequisite.
▪ Teamwork essential.
▪ Knowledge of bed bookings
▪ Prior knowledge and experience of admissions and medical terminology

Competencies
▪ Problem-solving, analysis and judgement
▪ Resilience
▪ Engaging diversity
▪ Verbal & written communication and presentation
▪ Influencing
▪ Drive & energy
▪ Excellence orientation
▪ Ethical behaviour
▪ Building relationships
▪ Customer responsiveness
▪ Organisational awareness