Administrator: Travel | Multi Choice (Dstv)

Job Description:
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.

By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.

Purpose of the Position
• To assit and fulfil on all general office administration in support of the MultiChoice and SuperSport Team Leads as well as Travel Finance Administrators
• To asssit Team Leads with issueing travel vouchers for all land arrangements
• To assist Team Leads with query resolution
• To co-ordinate all visa applications
• To invoice travel bookings that have been fully approved and where travel documentation has been issued
• To aadhere to accounts payables processes in line with company policies and procedures

Key Performance Objectives
• Travel Vouchering
• Quality Check the Purchase Order ensuring that all relevant information is correct to enble the processing of travel vouchers
• Upload all land arrangement purchase orders to Papertrail
• Process and issue the land arrangement travel voucher in the travel back office system
• Email the vouchers to the 3rd party travel supplier and travel consutants
• Invoice Processing

• Match supplier invoices to vouchers and purchase orders
• Accurately invoice supplier invoices that are sent to Paper Trail on a daily basis
• Clear invoicing queues on Paper Trail
• Responsible for invoicing of all land arrangements
• Check and validate that supplier invoices, purchase orders and vouchers are correct before invoicing
• Log into Beds on-line and TBO Holidays website to search for invoices from the supplier and to check, match and invoice
• Ensure that vouchers were issued by consultants before processing invoice
• Email invoices that are due for payment to Accounts Payable (AP)
• Upload invoices on Coupa Supplier Portal
• Action all supplier and consultant related queries
• Check Open Vouchers on voucher system and advise creditors on all open vouchers
• Ensure that all invoices are uploaded on Paper Trail, should an invoice come indirectly from a supplier, then manual upload to Paper Trail required
• Responsible to contact suppliers to request outstanding invoices that were not sent to Paper Trail
• Escalate unresolved queries to Manager and Senior Manager

Qualifications & Experience
• Grade 12 minimum
• 2+ years working experience in a travel administration role in a travel department
• Good understanding of accounting principles and the administrative processes

Technical Competencies
• Computer Literate – Proficient in MS Windows and MS Office
• Good written and verbal communication skills to facilitate communication with customers, suppliers, and team members.
• Strong accounting skills
• Ability to multi-task, prioritise and work well under pressure
• Excellent time management, organizational, and follow-through skills.
• Ability to respond quickly and accurately to requests for information
• Analytical skills and the ability to create useful and actionable reports from data, would be advantageous
• Ability to pick up and work on required finance system(s)

Behavioural Competencies
• Shows commitment, reliable and responsible
• Exercises discretion and awareness of confidentiality
• Service-orientated
• Self-motivated
• Takes initiative
• Able to work independently
• Proactive, capable of driving results without supervision
• Contribute to a constructive and positive work environment
• Enthusiasm to assist colleagues
• Accountability
• Teamwork
• Interpersonal Support
• Perseverance
• Motivating
• Prioritisation
• Analytical Thinking