Overall job purpose:
To provide an accurate and efficient HR service to the South Africa Business by demonstrating subject matter expertise and driving operational capability in a timely and accurate manner.
Key Outcomes:
- Day-to-day delivery of tier one HR services across South Africa businesses in key areas of HR Operations (onboarding, life cycle, reporting, exit)
- Resolve HR questions and issues
- Provide support in the delivery of HR projects and initiatives
- Ensure legal compliance with local requirements, SOX and company protocol
- Impact effective measurement and metrics and KPI’s. Ensure delivery of agreed quality and standards.
Capabilities:
- Results oriented – Consistently achieve results, even under tough circumstances.
- Build strong and professional relationships – OpCo feedback, metrics.
- Tech savvy – Solid knowledge of HR systems (Workday) and their interfaces with related systems (payroll, benefits)
- Communication skills – Excellent written and verbal communication skills (including presentation skills). Internal & external communication reviews.
- Optimize work processes – Know the most effective and efficient process for getting things done with a focus on continuous improvement.
- Action orientated – Take on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
- Customer service – Provide sound and timely advise to address employee questions or issues.
- Accountable – Takes proactive responsibility for actions.
- Solid knowledge of HR and legislation – Applied knowledge of HR practices and principles.
- Compliance and ability to resolve local HR issues.
Qualifications, experience, and expertise:
- Ideally have experience in an administrative HR role, gained within a professionally run HR function.
- Good understanding of HR systems and data maintenance, experience of Workday system would be an advantage.
- Minimum 3 years’ experience
Specific Skills:
- Ideally have experience in an administrative HR role, gained within a professionally run HR function.
- Good understanding of HR systems and data maintenance, experience of Workday system would be an advantage.
- Minimum 3 years’ experience