Job Description
- Operations specialist to assist manager and team with driving implementation of key objectives and strategic initiatives within Payments Team
Duties and Responsibility
- Administration of Discovery Invest Products
- Death claim processing
- Emigration Claim Processing
- Maturity claims processing
- Ill Heath Claims Processing
- Discretionary Claims Processing
- Retirement Claims Processing
- Handling telephonic queries from policyholders, financial advisors and franchises
- Liaising with clients and franchise in obtaining outstanding requirements
- Relationship building with financial advisors and internal and external colleagues /clients
- Statistics of workloads to ensure that daily targets are met
- Ensure that all standard operating procedures and business rules are adhered to.
- Assisting with testing and system implementations
Requirements
- Matric
- A minimum 2 years experience in the LISP industry
- Knowledge and Experience of the Pension Funds Legislation
- Knowledge if Long-Term Insurance Legislation
- Knowledge of the Collective Investment Schemes Legislation