Job Details
Provide effective and efficient Group Scheme administrative support for the Life Insurance department
Job Outputs:
Claims administration
Member and policy administration
Document management
Reporting
Liaise with HR/ER and Union/Members at employer groups
Liaise with HR/ER and iMas Group Scheme Service
Build and maintain strong relationships with existing group scheme employers and other relevant stakeholders
Assist in introducing the market scheme to new and existing members at Employer Groups
Assist the Group Scheme Specialist in the implementation/roll out of new scheme
Provide assistance in product and process training to HR/ER staff
Attend to customer queries through the contact points of scheme: HR/iMas/Union
Requirements:
• National Senior Certificate (Matric)
• FSCA recognized qualification (advantageous)
• Regulatory Exam (RE 5) (advantageous)
• Computer literacy (MS office)
• Valid drivers license (Code 8 manual)
• At least 2 years administrative experience in the Insurance industry
• Groups Schemes experience is an advantage
Knowledge and skills
Interpersonal skills
Negotiations skills
Microsoft Office
Time management
Strong administration skills